Have a question about one of our plugins? Need help with installation or configuration? Just want to say hello?
Email us at [email protected] and you’ll hear back from the developer who actually built the plugin — not a support tier, not a chatbot, not a ticket queue.
We aim to respond to all inquiries within 2 business hours during normal business hours (Eastern Time). Complex technical issues may take longer, but we’ll always let you know we’re working on it.
Check our documentation first — your question might already be answered there. If you’re reporting a bug, please include your WordPress version, WooCommerce version, PHP version, and any relevant error messages. The more detail you provide, the faster we can help.